Skip to content 
If you’re experiencing issues with your Arlo Pro 4 Essential Spotlight camera not recording audio and video, look no further than SetupCamera for expert assistance. We understand how crucial it is to have your security system in optimal condition, and our team of professionals is here to help. With our expertise, you can rest assured that your security needs will be met, and you’ll enjoy the peace of mind that comes with a fully functioning surveillance system. Don’t let recording problems compromise your safety – contact us today for reliable support and guidance.
Troubleshooting Arlo Pro 4 Essential Spotlight Not Recording Audio and Video
The Arlo Pro 4 Essential Spotlight is a state-of-the-art wireless security camera designed to protect your home or business. With its high-definition video and two-way audio capabilities, it offers advanced monitoring and security features. However, users sometimes encounter issues where their Arlo Pro 4 Essential Spotlight fails to record both audio and video. In this article, we will discuss common reasons for this problem and guide you through troubleshooting steps to resolve it. If you need additional assistance, you can contact SetupCamera.com at +1-855-277-8227.
- Check Camera Placement
One of the first things to consider is the placement of your Arlo Pro 4 camera. Ensure it is installed within the recommended Wi-Fi range, typically within 300 feet of the Arlo SmartHub or base station. Weak or unstable Wi-Fi connections can result in video and audio recording issues.
- Verify Internet Connectivity
A stable internet connection is crucial for the proper functioning of your Arlo camera. Make sure your Wi-Fi network is functioning correctly and that there are no disruptions or outages. Check the signal strength on your camera’s placement by using the Arlo app.
- Update Firmware
Outdated firmware can sometimes cause problems with camera functionality. To ensure that your Arlo Pro 4 is running smoothly, log in to your Arlo account and check for firmware updates. If any updates are available, install them as recommended.
- Inspect the Camera Lens
Over time, dirt, dust, or debris can accumulate on the camera’s lens, affecting image quality and motion detection. Carefully clean the lens with a soft, lint-free cloth, and make sure it’s free from obstructions.
- Reset Your Camera
If you’re still experiencing issues, try performing a camera reset. This will clear any temporary glitches or misconfigurations. To reset your Arlo Pro 4 Essential Spotlight camera, follow these steps:
a. Press and hold the sync button on the camera for approximately 10 seconds.
b. Release the button when the LED light on the camera blinks amber.
c. Wait for the camera to complete the reset process. This may take a few minutes.
6. Check Camera Settings
Ensure that your camera settings are configured correctly. Open the Arlo app and review settings for motion detection, video recording, and audio. Double-check that you haven’t accidentally disabled audio recording in the settings.
- Test with Arlo Support
If you’ve tried all the above steps and your Arlo Pro 4 camera still isn’t recording audio and video, it may be time to reach out to the experts. SetupCamera.com offers dedicated support for Arlo products and can be reached at +855-277-8227. They have knowledgeable technicians who can guide you through advanced troubleshooting and provide solutions tailored to your specific issue.
Conclusion
The Arlo Pro 4 Essential Spotlight is an excellent security camera with advanced features, but sometimes it may encounter issues with audio and video recording. By following the troubleshooting steps mentioned above and reaching out to SetupCamera.com for professional support, you can ensure that your Arlo camera functions as intended, providing you with the security and peace of mind you deserve.
