Eufy Camera Not Connecting to Wi-Fi

In the world of smart home security, Eufy has emerged as a reliable brand known for its innovative and user-friendly products. Eufy’s range of Wi-Fi cameras offer homeowners peace of mind and enhanced security. However, like any technology, there can be occasional hiccups, and one common issue is when your Eufy camera refuses to connect to Wi-Fi. If you find yourself facing this frustrating situation, fear not – this guide from Setup Camera is here to help you troubleshoot and resolve the issue.

Eufy Camera Not Connecting to Wi-Fi

1. Check Your Wi-Fi Network

Before diving into the complexities of camera settings, start with the basics. Ensure that your Wi-Fi network is functioning properly. Other devices should be able to connect without any issues. If your network is experiencing problems, resolve them first to ensure a smooth setup process for your Eufy camera.

2. Verify Camera Placement

Camera placement can impact its ability to connect to Wi-Fi. Make sure your Eufy camera is placed within a reasonable distance from your router. Walls, metal objects, and other electronic devices can interfere with the Wi-Fi signal, so choose a location with minimal obstructions.

3. Restart Camera and Router

A common solution for many tech glitches is to simply reboot the devices. Turn off your Eufy camera and then power it back on. Similarly, restart your Wi-Fi router. This can sometimes resolve connectivity issues caused by temporary glitches.

4. Check Camera Firmware and App Updates

Outdated firmware can lead to compatibility issues, so ensure that your Eufy camera’s firmware is up to date. Likewise, update the Eufy Security app on your smartphone to the latest version, as updates often include bug fixes and improvements.

5. Double-Check Wi-Fi Credentials

Incorrect Wi-Fi credentials are a frequent cause of connectivity problems. Make sure you’re entering the correct SSID and password during the camera setup process. Even a minor typo can prevent the camera from connecting.

6. Adjust Wi-Fi Frequency

Eufy cameras typically operate on the 2.4 GHz frequency. If your router has both 2.4 GHz and 5 GHz bands, ensure that you’re connecting your camera to the 2.4 GHz network. The 5 GHz band offers faster speeds but has a shorter range, which can lead to connectivity issues if your camera is placed far from the router.

7. Check for Interference

Other electronic devices, such as cordless phones, microwave ovens, and baby monitors, can interfere with Wi-Fi signals. Try moving these devices away from your router and camera to improve connectivity.

8. Factory Reset the Camera

As a last resort, consider performing a factory reset on your Eufy camera. This will erase all previous settings, but it can sometimes resolve persistent connectivity issues. Refer to your camera’s user manual for instructions on how to perform a factory reset.


Eufy cameras provide valuable security and peace of mind, but a simple connectivity issue can be a roadblock to their effectiveness. By following the troubleshooting steps outlined in this guide from Setup Camera, you can overcome these challenges and ensure that your Eufy camera is successfully connected to your Wi-Fi network. Remember that patience and careful attention to detail are key when resolving technical issues, and soon enough, you’ll be back to enjoying the benefits of a well-connected smart security system.

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